Taxpayers Are Asking AI For Help But Trusting It Is Another Story
As AI tax preparation tools proliferate, a growing number of taxpayers are turning to artificial intelligence for help—but trust remains a significant barrier.
By Vanessa · · 5 min read read
Photo by Franck V. on Unsplash
Artificial intelligence is increasingly being used to help Americans prepare their taxes, but a significant trust gap remains between the technology's capabilities and taxpayers' willingness to rely on it for such high-stakes financial decisions.
Surveys show that while nearly 40% of taxpayers have experimented with AI tax tools, only 12% say they fully trust the results without human verification.